Frequently asked questions

No. You can book directly with us. If we think you need imaging or a specialist opinion, we will tell you and help you arrange it.

Most straightforward problems need four to six sessions. We give an honest estimate after the first assessment, and we say so if we do not think physiotherapy is the right answer for you.

Yes: Westlands, Karen, Parklands, Lavington, Kilimani, Ngong Road and Upper Hill as standard, and further by arrangement. We bring all equipment.

Comfortable clothing you can move in, and something that gives access to the area being treated: shorts for a knee, a vest top for a shoulder.

Some hands-on techniques are briefly uncomfortable, but treatment should never be something you dread. Tell your physiotherapist what you are feeling and they will adjust.

M-Pesa or card, after the session. We provide itemised receipts suitable for insurance claims.

Yes, always. For children and for older patients we encourage it, since whoever helps at home needs to understand the plan too.

We will say so and point you to the right professional. That happens often enough to be worth stating plainly.